FAQs background

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

SMS Consent Communication

Mobile opt-in information or phone numbers collected for SMS communications will not be shared with any third party or affiliate company for marketing purposes.

Opt-In Methods

Customers may opt in to receive SMS communications from [Company Name] through one or more of the following methods:

  • Verbally during a conversation
  • Submitting an online form
  • Completing a paper form

Opt-Out Methods

Customers may opt out of receiving SMS messages at any time by replying "STOP" to any SMS message received. Customers may also contact us directly to request removal from our messaging list.

Help

For assistance, reply "HELP" or visit our Privacy Policy and Terms & Conditions pages.

If you are experiencing issues with SMS communications, reply "HELP" to any message or contact us directly at 310-481-0099.

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